WARRANTIES & ASSURANCES THAT LET YOU SLEEP AT NIGHT.
Of all the Fiber Optic Cable Companies in the world, no one has a better reputation for reliability than OCC. Much of that is due to our commitment to the most rigorous testing and assurances. We go the extra mile to vigorously test everything and back it up, so that you don’t have to worry. Here’s how we do it:
QUALITY ASSURANCE
Our Quality Management System is certified to ISO 9001:2015, the internationally recognized standard for quality management systems. That means that each customer will receive the highest quality standard on each and every product. Indeed, OCC conducts rigorous inspections to ensure the quality and reliability of all our products. This includes extensive environmental and mechanical testing on each product type to verify compliance on a continuing basis. In addition, many independent testing and verification laboratories continue to confirm our compliance to UL, MSHA, and other applicable product standards. Rest assured, our quality is sound.
ISO 9001:2015 Certificate – Asheville Facility
ISO 9001:2015 Certificate – Dallas Facility
ISO 9001:2015 Certificate – Roanoke Facility
WARRANTIES
At OCC, we understand how crucial reliability is to your business. The demands of modern industry require datacomm components that provide both flawless performance and exceptional integrity. We’re committed to providing cabling and connectivity solutions that exceed industry standards. When you purchase OCC products, you can be certain that you’re getting components that are fully warranted by OCC, according to each applicable warranty statement.
To learn more about OCC’s warranty statements, please click here:
Structured Cabling Product and Extended Performance Warranties
MDIS PROGRAM
OCC’s Multimedia Design and Integration Specialist (MDIS) Program is designed to serve as a guarantee that our quality products are being installed to our extremely rigorous installation standards. This means the installer can rely on technical assistance, specification support and various resources for any application or project using OCC cable and connectivity products.
To participate in the MDIS Program, each installer’s credentials are reviewed prior to entering the program. Once approved, they must attend certification training conducted by an OCC representative. This training incorporates current and proposed standards, as well as installation practices and techniques. Upon completion of their initial training, the installation company is certified as a Multimedia Design and Integration Specialist (MDIS), a credential that will be reviewed by OCC bi-annually.
By installing OCC cable and/or connectivity components under the stringent guidelines set forth by OCC, and by following the accepted and latest methods of the standards reviewed, the OCC MDIS has permission to provide a 25-year extended system warranty, completely backed by OCC. So, when you use an MDIS contractor/installer, you have the highest possible assurance that your system has been built to exceed expectations and deliver exceptional performance. For more information, please click here:
Multimedia Design and Integration Specialist (MDIS) Program Overview
QUICK SHIPPING PROGRAM
OCC is here for you when you need a solution delivered quickly. We have always offered quick shipping on in-stock products, now our Quick Ship Program is more than robust than ever. OCC now offers quick shipping on over 250 products – including a full array of fiber optic cables, fiber connectivity, and copper connectivity solutions. Use our search feature to select Quick Ship and then enter a product family, the search results will give you a listing of quick ship products. Look for the quick ship truck icon on all qualifying products.
Ready to order? Call an OCC Sales Expert at 800-622-7711.
- Orders placed by 12pm EST for in-stock, QUICK SHIP product will ship same day or, at the very latest, within 24 hours of your order. Please do not rely on email for quick ship orders.
